MSS can demonstrate both quality and breadth of Service Management services.
MSS offer professionals skills to provide onsite, remote and cloud (private and public) style solutions in this area. Technical capacity for system administration and database administration covers, but is not limited to; Oracle, IBM, EMC, Microsoft and Dell technologies with specialist personnel in all areas.
Virtualisation services in both VMWare and Oracle Virtual Environments are offered by qualified specialists from MSS.
MSS are also qualified in storage solutions including but not limited to EMC, Oracle ZFS and IBM storage devices.
The vast majority of MSS clients are interested in hosted arrangements but don’t understand the steps required to take an internal environment to a hosted environment without moving any pre-existing problems in the current solution architecture. MSS can offer enterprise architects to audit and review a current environment, recommend any required changes to set up and prepare clients for a successful transition to a hosted arrangement.
MSS often recommend a Hybrid solution to present the benefits of Hosting while maintaining a value proposition around ongoing maintenance costs for our clients. High availability and business continuity are top of mind in design a successful architecture and ongoing maintenance plan with clients.
Not all recommendations point to a hosted environment with many clients having sunk costs in current infrastructure remote services often provide the correct value proposition for a given environment.
MSS can demonstrate a working history providing:
- Hosting arrangements, where hosting is provided as a service only.
- Server Installation and Configuration.
- Operating Software Installation and Configuration.
- System and Environment Testing.
- Performance Management and Optimisation.
- Capacity and Software Upgrade.
- Operations Management.
- Asset and Licence Administration.
- Service Desk.
- Backup and Recovery Management.
- Application Service Provision
- Database Management Services.
- Data Management.
MSS Products in Focus.
Amazing new product line from MSS Services
Using the As A Service model removes a large proportion of the capital cost and complexity around delivering a robust recovery solution to your business. Using best of breed management technologies and an established infrastructure plan.